Refund policy
Refund Policy
At EverSock, customer satisfaction is our priority. We offer a 30-day refund guarantee on all eligible items.
Refund Eligibility
To be eligible for a refund, items must be:
- Returned within 30 days of the original purchase date
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase (order number or receipt)
Non-Refundable Items
The following items are NOT eligible for refund:
- Items damaged due to customer misuse or negligence
- Items without original packaging or tags
- Items purchased on final sale or clearance
- Customized or personalized products
- Items returned after 30 days
Refund Process
To initiate a refund, please contact our support team at eversock.ads@gmail.com with your order number and reason for return. We will provide you with return shipping instructions. Once we receive and inspect your item, refunds will be processed within 5-7 business days to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or our error. We recommend using tracked shipping to ensure safe delivery of your return.
Exceptions
Refunds may be denied for items showing signs of wear, damage from customer use, or unauthorized alterations. If you have questions about your specific return, please contact us at eversock.ads@gmail.com before initiating the return process.